A Few Comments From Our Customers:
10 year+ customer
( Duracell Mega Complex )
I have been using HYDROFIRE here at the Duracell Mega Complex in LaGrange, GA for 10 years now and I’m glad I made that decision! They are rapid to respond to any need I have, being an emergency or not, and the work they perform shows just how professional they are. Safety also comes first with HYDROFIRE including performing a thorough annual sprinkler inspection every year which allows me to sleep at night knowing that my life safety-system is protecting my employees, assets and the respect of the public. From design work, installation, small projects or large, they do it all and they do it with on-time delivery. Thank you, HYDROFIRE, for doing the job right the first time. With that being said, you have earned the respect of me and my local AHJ (Fire Marshal) by keeping my sprinkler system compliant. I’m looking forward to many more years of business partnership with you!
Professional and Timely
( Milliken and Company )
HYDROFIRE, LLC designed and installed sprinkler systems for two warehouse areas in our LaGrange, Georgia carpet distribution facility. Steven Alford is very knowledgeable and helped us select the best options for our specific applications. HYDROFIRE worked closely with our insurance company to ensure the design met appropriate guidelines, and their staff fabricated and installed the systems in a professional and timely manner.
Knowledgeable, Friendly, Always Goes the Extra Mile
(Tommy Pollard, Director of Operations)
I have been a customer of Hydrofire for 3 years, and I can confidently say that their service is top-notch. From routine inspections to full sprinkler head replacement. They have consistently provided reliable service with a “Can Do Attitude”. When you have a unique situation, Hydrofire offers solutions instead of excuses. A few examples of their outstanding customer service:
- I had an emergency on a Sunday, they had a technician on-site within 45 minutes. Jason left food on the grill to ensure my factory was protected. To me this is well beyond normal customer service standards.
- During an audit I was unable to find previous inspection paperwork, once again Hydrofire came through in a tough situation. I had an email within minutes with the inspection report. From past experience with other companies, Tammy could have said, not our problem, but she didn’t…. Hydrofire doesn’t conduct business that way.
- The whole team is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction.
Once again, I can’t say enough good things about everyone from Hydrofire that I have had the pleasure to come into contact with.
I highly recommend Hydrofire for all your fire protection system needs.
On Time, Within Budget, and Done Well
Beverly Terry, PE (AL & FL)
Working with HYDROFIRE, LLC and Steven Alford was a great experience. From the beginning of the planning stage to the end of construction and project acceptance, HYDROFIRE was professional in every way and helpful when they did not have to be. The project got done on time, within budget, and it was done well. If I ever have another project within their areas of expertise and work locations, I will definitely use them again.
Your satisfaction with our professional fire protection and underground work is paramount. This is an integral part of our ability to keep repeat customers with fire sprinkler system design and support with Hydrofire and with the many aspects of underground utility work with Hydro Operations. We hope you will contact us for your next project.
Continually, we strive to please our customers with quality work. With over 50 years of combined experience, we are confident in our ability to meet your needs. Contact us for a free estimate.
